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Frequently Asked Questions
Need Some Help?
All you need to know about our payments, shipping & handling policy.
What does Kottanz stand for?
At Kottanz we believe in 3H’s, that are Hands, Happiness and Heart. Everything handmade with happy hearts.
Are Kottanz handmade?
Kottanz is 100% natural and handmade by the rural women of India.
Where is Kottanz headquarters located?
The headquarters of Kottanz is located in Bangalore at – 50, 2nd Floor, FCI Main Road, Doorvani Nagar, Bengaluru, Karnataka- 560016, Tel- (+91)7760210084
(+91) 98866 20544, E-mail – [email protected].
Will you deliver the gifts on my behalf directly to my contacts?
Yes, Kottanz enables its customers to order the gifts for people in their contacts, this will enable you to sit back & place your order, we take care of the rest.
Can I get help in selecting gifts?
Our expert team is here to attend your emails and queries. You can also contact us via the Video Call button for a virtual shopping engagement.
Can I ship orders to multiple clients on multiple dates?
Yes, we can ship orders to multiple clients on multiple dates.
I want an Exclusive design, is there an option for custom development?
Kottanz will Custom make the product just the way you want them.
Is It Safe To Use My Credit Card Online At Kottanz?
We do not store credit card information on our website. Your credit card information is safe.
Can I Include A Gift Message With The Package?
We can customize a message.
How can I purchase in bulk?
For bulk and better price, you can contact our customer care directly.
Where can I find the entire range and price for them?
On our website, we have prices and products that are in stock for customised and bulk orders. You can contact our customer care for assistance.
Do you ship internationally?
Yes, we ship internationally to the UK and USA by India post. If you need priority shipping and #baggagefriendly options please contact our customer care.
Why do you have No Cancellation and No Refund policy?
All our products are made on order, we will send images and videos before dispatch, we ship the products after you are fully satisfied.
Can I change the address of the order after ordering?
Yes, you can change the delivery address within 4 hours of placing the order.
How do I get started?
You can either visit our Website Store & place the order or contact us via the Video Call button below to interact with a Kottanz Representative.
Can I change the address of the order after ordering?
Yes, you can change the delivery address within 4 hours of placing the order.
#DesignItYourWay
Have your hampers designed in your way.
Visit our experience studio for a unique experience.
Our expert team will assist you with color, size,
create your own motif and design your own return
gifts and hampers.
You can visit our studio and design hamper or potli exactly the way you wanted it!
We have whole range of trims, fabrics, river grass , motifs to choose from… First ever material library for gift hamper in India…
Virtual Shopping
Relax… Sit Back at the comfort of your Home & indulge into a Shopping Spree via Kottanz Video Shopping Engagement, Click the below button & get connected to 100s of unique designs to choose from.
Say Hello To Us!
Our expert team is here to attend your emails and queries 24/7. Want to order a product or perhaps you just have a query. We are here for you!
Address
50, 2nd Floor, FCI Main Road, Doorvani Nagar, Bengaluru, Karnataka- 560016
Phone
(+91) 77602 10084
(+91) 98866 20544
