Frequently Asked Questions (FAQ's)

At Kottanz we believe in 3H’s, that are Hands, Happiness and Heart. Everything handmade with happy hearts.

Kottanz is 100% natural and handmade by the rural women of India.

The headquarters of Kottanz is located in Bangalore at –  50, 2nd Floor, FCI Main Road, Doorvani Nagar, Bengaluru, Karnataka- 560016, Tel- (+91)7760210084

(+91) 98866 20544, E-mail – [email protected].

Yes, Kottanz enables its customers to order the gifts for people in their contacts, this will enable you to sit back & place your order, we take care of the rest.

Our expert team is here to attend your emails and queries. You can also contact us via the Video Call button for a virtual shopping engagement.

Yes, we can ship orders to multiple clients on multiple dates.

Kottanz will Custom make the product just the way you want them.

We do not store credit card information on our website. Your credit card information is safe.

For bulk and better price, you can contact our customer care directly.

On our website, we have prices and products that are in stock for customised and bulk orders. You can contact our customer care for assistance.

Yes, we ship internationally to the UK and USA by India post. If you need priority shipping and #baggagefriendly options please contact our customer care

All our products are made on order, we will send images and videos before dispatch, we ship the products after you are fully satisfied.

Yes, you can change the delivery address within 4 hours of placing the order.

You can either visit our Website Store & place the order or contact us via the Video Call button below to interact with a Kottanz Representative.

We have a strict quality control process in place to ensure that each product meets our standards before it’s shipped to you.

Fragile items are packaged with extra care to prevent damage during shipping. We use [Packaging Materials] to ensure your order arrives in pristine condition.

Currently, we operate exclusively online. However, we provide detailed product images and descriptions to give you a clear idea of what you’re purchasing.

International orders may be subject to customs duties or taxes. Please be aware of your country’s import regulations before placing an order.

We use a variety of high-quality materials in our products, each chosen for its durability, aesthetics, and environmental impact.

The lifespan of our products can vary based on use and care. We design them to be durable and long-lasting, and proper care can extend their life.

We accept payments through credit card, debit card, net banking, and UPI.

The listed price is inclusive of shipping and all other charges.

Yes, you’ll be getting push notifications when the order status changes. Please enable push notifications to receive notifications on order status!

We do not have a return policy as all our products are made to order. Before dispatch, we ensure your satisfaction by sending images and videos of the products.
The items are shipped only after you express full satisfaction.

None of the products can be returned. If the product is not as per the description,
you can contact the support with supporting pictures of the gifts to get a full refund.

Your order will be dispatched before the estimated time of delivery specified on the product page. If you feel it’s getting late,
feel free to contact our customer support.

If you face any issues with payments, please contact our dedicated support team or use the live chat option available in the bottom right corner. We are here to assist you 24/7!
If we didn’t answer your question in this page, feel free to mail us by clicking here or use the live chat option on the bottom right corner anytime!

Our Promise Corporate Gifts to You

We guarantee you that you will love our Corporate Gifts and it won’t only meet your expectations but you will keep coming back to us again and again.

Kottanz Gift Hamper

Delivery to 2500+ locations (India) & 115 countries worldwide

Never worry about delivery with us.

Dedicated team with round the clock support

No Matter what the query, We’re here for you.

100% High Quality Corporate Gifts With Kottanz

We guarantee you Quality. Shop free with no worries on Kottanz.

VIRTUAL SHOPPING

Video Shopping With Kottanz 2 e1690437858355

Relax… Sit Back at the comfort of your Home & indulge into a Shopping Spree via Kottanz Video Shopping Engagement, Click the below button & get connected to 100s of unique designs to choose from.